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Support

Returns and warranty

Return and warranty terms are being finalized for launch. Use this page for claim intake and claim status tracking.

01

Policy publication

Final return and warranty terms are published before hardware ordering opens.

02

Claims and support intake

Support channels route each request through verification and troubleshooting review.

03

Resolution path

Eligible cases move through replacement, return, or additional support guidance.

Clear scope

Coverage conditions are documented in plain, reviewable language.

Responsible handling

Case-by-case support review comes before replacement decisions.

Operational readiness

Policy updates track launch and fulfillment capabilities.

Claim intake

Submit a return claim

Claim status

Lookup claim updates