Support
Returns and warranty
Return and warranty terms are being finalized for launch. Use this page for claim intake and claim status tracking.
01
Policy publication
Final return and warranty terms are published before hardware ordering opens.
02
Claims and support intake
Support channels route each request through verification and troubleshooting review.
03
Resolution path
Eligible cases move through replacement, return, or additional support guidance.
Clear scope
Coverage conditions are documented in plain, reviewable language.
Responsible handling
Case-by-case support review comes before replacement decisions.
Operational readiness
Policy updates track launch and fulfillment capabilities.
Claim intake
Submit a return claim
Claim status